Description du poste
MTN is seeking a Specialist to drive global learning innovation and analytics. The role develops next-generation learning solutions and technology adoption, and establishes data frameworks, dashboards and ROI measures that link learning to business outcomes and future skills readiness. Key responsibilities: - Develop the global learning innovation strategy and roadmap, including AI-powered learning, gamification, microlearning and VR/AR. - Champion digital learning platforms such as LMS and LXP, enabling personalization, scalability and robust analytics. - Establish learning analytics frameworks, dashboards and reporting to measure adoption, effectiveness, ROI and business impact. - Collect, analyze and interpret learning data from LMS, LXP and HRIS systems; automate reporting and generate actionable insights. - Administer and support LMS operations, user training, data integrity, system upgrades, integrations, reporting and compliance. - Research, pilot and scale innovative digital learning solutions across markets, in partnership with HR, business leaders and vendors. - Translate MTN’s strategy into future-fit learning programs and ensure global frameworks are inclusive and effectively localized. - Advise learning and business stakeholders on learning trends, solutions and analytics-based decisions. - Contribute to projects, budgets, risk mitigation, governance, service-level reviews and functional performance reporting.
Profil recherché
- Minimum three-year tertiary diploma or bachelor’s degree in Human Resources, Learning Sciences, Data Analytics, Psychology or a related field; postgraduate qualification is an advantage. - 2–5 years’ experience in L&D, digital learning, Talent Management or People Analytics in global or multi-market organizations. - Minimum 2 years’ experience in database management or data analysis preferred. - Strong background in L&D technologies, analytics tools such as Power BI, LMS/LXP platforms, dashboards and ROI measurement; experience with ERP, preferably Oracle, and LMS platforms. - Experience designing and scaling digital learning innovations in multinational organizations; exposure to consulting, telecommunications, digital platforms or fintech is an advantage. - Proficiency in using data for business decision-making; pan-African or multi-country market experience is desirable. - Knowledge of reporting and data analysis, database management, learning management systems, software development life-cycle phases and SCORM file testing. - Skills in Microsoft Fabric Data Flows, Power BI Desktop, Power Automate, SharePoint, MS Loop, e-learning authoring tools, advanced Excel, database applications, reporting, dashboards and data visualization. - Strong analytical, research, project management, problem-solving, communication, presentation and customer service skills.
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