Job description
The Student Qualifying Representative is responsible for advancing the University’s growth efforts at The Chicago School. The Representative is expected to make initial contact with prospective students who are seeking information about the program and the university, ensure that the prospective student meets established qualifications, and transfer the prospective student to the appropriate Admissions Representatives. Key Responsibilities: - Engage with prospective students through outbound calling, web chat, and quick responses. - Qualify prospective students and successfully transfer them to an Admissions Representative. - Maintain Salesforce database through inquiry management, proper documentation, and logging of calls. - Positively and professionally represent the university.
Requirements
- A Bachelor’s degree from an accredited college or university. - Effective communication and listening skills. - The ability to learn and work within admissions databases and CRM tools. - The ability to work evenings and weekends. - Experience in higher education (preferred). - Excellent customer service and interpersonal skills (preferred).